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An invite-only creator-marketing CRM and workflow platform for UGC agencies: recruit creators, brief campaigns, and manage work from invite to delivery in one place.

It's built for influencer/UGC agencies and the creators they work with, on a multi-tenant system where each agency only sees its own data.

Begin on the Overview, then do three things: share your invite link to bring creators in, add a brand, and create your first campaign.

Your command centre: headline KPIs, a 'what needs my attention' widget, a creator-by-category breakdown, recent applications, and an active-campaigns snapshot.

Total creators, pending applications, approved/active creators, and active campaigns.

A prioritised list of overdue creators, submissions awaiting review, deadlines approaching, and pending applications, each deep-linking to where you act.

When nothing needs action it shows a green 'all caught up' state instead of a blank panel.

Creators apply or are invited, you approve them, set up a brand and campaign, send it to creators, then each creator moves through the pipeline from invite to completion.

Yes. FMC is multi-tenant and every query is scoped to your organisation, so agencies never see each other's data.

Rand (ZAR) is the default, with multi-currency support for GBP, USD, EUR and African currencies.

Brands are your client records, so you pick clients from a dropdown and keep per-client history and reporting instead of free-text names.

Go to Brands and use Add brand, entering a name (required) plus optional website, email and notes.

Name (required), website, email, notes, and a per-brand currency.

Open the brand from the Brands list to edit its name, website, email, notes and currency.

Use the archive action on a brand. Archived brands can be shown and restored later.

Yes, archived brands can be shown again and restored.

Yes, each brand can carry its own currency, which overrides the agency default for that client's campaigns.

A header with the brand's logo, website, email and category icons, a row of KPI tiles, three charts (pipeline funnel, content delivered per month, delivery status), a needs-attention banner when something is overdue, and Campaigns and Creators tables with a rows-per-page menu and page numbers.

Campaigns active/done, creators, content delivered, completion rate, on-time %, and estimated spend.

A pipeline funnel, a content-delivered-per-month chart, and a delivery-status donut.

New brands with no campaign activity show clean empty states on the charts until data exists.

Open the brand profile, which shows a campaigns table for that brand.

An estimate of money spent across the brand's campaigns, based on completed/paid work.

Brands is a navigation item in the left sidebar of the agency dashboard.

Tagging links a creator to a brand without needing a campaign. It records that the creator is connected to that brand, for example because they worked with it outside the platform, they are one of the brand's preferred creators, or you are building a shortlist. Tagged creators show a Tagged label in the brand's Creators table and the brand appears in their Brand column in the Creator Database. Tags are private to your agency. Creators never see them.

A campaign link is real work: the creator has a pipeline status, a rate and deliverables, and it counts toward the brand's creator numbers, spend and on-time rate. It happens automatically when you invite or assign a creator to one of the brand's campaigns. A tag only adds a label and a Brand column entry and changes no numbers. Think of a tag as on this brand's wish list and a campaign link as has worked on this brand. A creator can have both and still shows once in the brand's list.

No. Creators belong to your agency, not to a single brand, so one creator can work with many brands. A brand connects to creators in two ways only: through its campaigns, or through a tag. You cannot create a creator inside a brand.

Open the brand, find the creator in the Creators table and click the small x next to their Tagged label. This removes only the tag. It does not remove them from any campaign.

Active campaigns is how many of the brand's campaigns are running now, and Total campaigns is every campaign ever created for it. Active creators is how many creators are on the brand's active campaigns, and Total creators is every creator you have worked with on that brand, all time. A dash means none yet.

At the bottom of the Creator Database, the Brands list and the Campaigns and Creators tables on a brand profile, use the Rows per page menu (10, 20, 40 or 100) and the page numbers or arrows. The list updates in place without reloading the page.

Each category shows as a coloured circle with its own icon. Hover a circle to see the category name. When there are more than three categories, two icons show with a plus circle, and hovering the plus lists the rest.

In the Applications section, the inbox for creators who registered via your invite link.

Open the applicant's profile in Applications and approve them; approved creators flow into your Creator Database.

Review the applicant in Applications and reject them.

They join your Creator Database, become available to invite to campaigns, and an approval email is sent.

When there are none, a prompt invites you to share your invite link to bring creators in.

Yes, a new applicant registering fires an agency notification that deep-links to the Applications screen.

Their niche categories, platforms, follower counts, recommended rate and availability before approving.

No, only approved creators appear in the send panel; sending is gated to approved creators.

Your full creator roster, searchable and filterable by category, platform, availability and more.

Use the search and filters (category, platform, availability and more) in the Creator Database.

Creators are added by approving their application; they apply through your invite link, then you approve them into the database.

Name (click to open the full profile), followers, niche categories, city, and availability status.

Click the creator's name in the Creator Database (or in the pipeline).

Bio, niche categories, content styles, platforms and followers, contact details, a performance scorecard, earnings history, recommended rate and availability window.

A track record: campaigns completed, completion rate, average turnaround and on-time %, so you can vet a creator before booking.

On the creator profile: earnings per campaign and a running 'total earned with you', scoped to your agency.

The creator's own indicative asking price, shown on their profile. You can still agree a different rate per campaign.

The dates a creator has said they're free to work.

Niche categories are the subject area (beauty, fitness, food); content styles are how they create (Talking Head, Unboxing, Tutorial, Lifestyle, Voiceover).

Yes, the profile shows Instagram, TikTok, YouTube, Facebook and other platforms with handles and follower counts.

All creator data is per-agency, so each agency only sees its own history, keeping it private.

By invite only. Creators register through your agency's invite link or invite code, then appear in Applications as pending until you approve them. You can share the link yourself or invite a whole list at once with a CSV file.

Click the Invite creators button (the person icon at the top of every page, or the button on the Applications page). Your link and code are on the first tab with a Copy button each. Owners can also change the code in Settings → Creators → Access.

Open Invite creators and press Copy link. You can also share it straight to WhatsApp or by email from the same panel.

Yes, owners can change the code in Settings → Creators → Access. Old links stop working when you change it, so only do it if you need to.

No. Everyone uses your agency's invite link or code, and each creator registers their own account under your agency through it.

No. Onboarding is invite-only. Creators can only join through an agency's invite link or code.

1. Click Invite creators, then the Upload CSV tab.
2. Download the template, fill it in, and save it as a CSV file.
3. Upload the file (up to 50 people at a time) and check the preview.
4. Tick the confirmation box and press Continue.
5. Choose Open in Gmail, Open in Outlook or Open in my email app. A pre-filled email opens with everyone in BCC.
6. Read it, change anything you like, and press Send in your own email.

The email goes from your own address. Find My Creator does not send it for you.

The first row must be a header row. Use these column names:

email (required)
first_name (recommended)
last_name (optional)
brand (optional)

Example:
email,first_name,last_name,brand
jane@example.com,Jane,Smith,Acme Foods
thabo@example.com,Thabo,Nkosi,

Only the email column is required. Use the brand column to tag a creator with the brands they work with. Type the brand name as it appears under Brands (capitals do not matter). For more than one brand, separate them with a | sign, for example Acme Foods|Cricut South Africa. A name that is not found is left off, and the creator is still invited. Brand tags are private to your agency. Creators never see them, and they only see a brand when you add them to one of its campaigns. The order of the columns does not matter, and extra columns are ignored. Common variations such as Email Address, First Name or Surname are recognised. The easiest way to get it right is to press Download template in the Upload CSV tab.

Limits: 50 people per upload and a file under 500 KB. In Excel or Google Sheets use File, Save as (or Download), CSV.

The preview lists every skipped row and the reason:

Not a valid email address: check for typos or missing parts.
Listed twice in this file: only the first copy is kept.
Already on your roster: they are already one of your creators.
Already has a Find My Creator account: they signed up before, so an invite is not needed.
Already invited on [date]: you invited them in an earlier upload.

Skipped people are not saved or counted as invited. Fix the file and upload again if needed.

You do, from your own email. Find My Creator never sends these emails. After the preview you pick Open in Gmail, Open in Outlook or Open in my email app, and a pre-filled email opens with your list in BCC (so nobody sees anyone else's address). You review it and press Send. Replies come straight to your inbox. If a button does not work for your email service, use Copy all emails and Copy message and paste them into a new email.

Open Invite creators and go to the Invited tab. Each person shows as Invited or Registered. They change to Registered when someone signs up through your link using the same email address you invited. If they sign up with a different email, they stay as Invited, but they will still show up in Applications.

By default, yes. Everyone who signs up lands in Applications as Pending and waits for your approval. Owners can change this in Settings, Creators, Approval. When Approve people I invite by list automatically is on, a creator who signs up with the same email you invited is approved straight away. Anyone else who uses your link still waits for you, and new sign-ups wait if you have reached your plan's creator limit.

Some email apps cut off very long links, so a long list is split into parts (Email 1 of 2, and so on). Send each part. Gmail and Outlook on the web handle longer lists than the default email app. You can always use Copy all emails to paste the full list into one email yourself.

Go to Campaigns and create one, choosing the brand and filling in the brief, rate, budget, creators needed, dates and other fields.

Title, brand, brief, rate, optional budget, creators needed, briefing date + link, deadline, target categories, currency, and an optional contract link with a require-agreement toggle.

Choose the client from the brand dropdown on the campaign form, or use inline 'Add new brand' to create one.

The date and a link (e.g. Google Meet or Zoom) for the campaign's briefing call.

The rate is the default pay per creator; the budget is the optional total, and spend (completed/paid work) is tracked against it.

Spend counts completed/paid work, so you can see how much of the budget is committed.

Active campaigns show first, with completed/closed campaigns grouped at the bottom.

Open campaign pipeline, Send More creators, Mark Completed, and End Campaign are always visible.

Open the campaign and use Send creators, tick the creators you want, and send the invite.

Yes, each creator in the send panel has a rate that defaults to the campaign rate but can be overridden.

A soft, informational flag on a creator whose stated availability doesn't cover the deadline. It never blocks sending and shows nothing for creators without dates.

Use End Campaign (with a confirmation); it moves to Completed & Closed and its pipeline locks.

Yes, an ended campaign can be reopened.

It marks the campaign completed, moving it to the Completed section, with a Reopen option.

Yes, you can save a campaign as a draft and finish it later.

Yes. It resolves from the brand's currency, then the agency default, then ZAR.

A stage-by-stage board for each campaign showing where every invited creator is in the workflow.

Invited, Accepted, Brief Sent, In Progress, Submitted, Approved, Completed, plus Declined/No-response branches and a Submitted to Needs Changes review loop.

Use the stage control on the creator's row; every move runs through the pipeline engine.

A review loop where a submission can go from Submitted to Needs Changes and back, until approved.

Yes, edit the agreed rate inline per creator in the pipeline.

Yes, set or clear a per-creator contract override inline in the pipeline.

A badge per creator showing contract status: Pending (amber) or Agreed plus date (green).

The pipeline engine only allows valid moves along defined paths (e.g. Submitted to Approved or Needs Changes), so the funnel can't break.

Yes, each transition notifies the right party and can fire the matching email (e.g. accepting auto-advances to Brief Sent and emails the brief).

They auto-advance from Accepted to Brief Sent and the brief is emailed to them.

When a deadline passes without submission/approval/completion, the date turns red with an 'Overdue' badge on the pipeline row.

Yes, moving a declined or no-response creator back to Invited fires a new invite.

Remove them from the campaign and they disappear from the pipeline.

It's the only thing that changes a creator's status: it validates moves, fires notifications/emails, auto-advances where defined, and writes the audit log.

Via a clickwrap agreement: a campaign carries a contract link and a require-agreement toggle, and creators must tick 'I have read and agree' before they can accept.

Paste a contract link (Google Drive, DocuSign, etc.) into the campaign's contract field; FMC stores the link, not the document.

No, contracts are link-only so the document stays in your own storage with its own access control (POPIA-safe).

When on, creators must tick that they've read and agreed before the Accept button activates.

Yes, contracts default at campaign level but support an optional per-creator override at send or in the pipeline.

The timestamp and the creator's IP are recorded, and an audit-log entry is written before acceptance is finalised.

It's enforced on the server, not just the browser, so acceptance is blocked until the creator agrees.

On the pipeline, each creator shows an agreement badge: Pending (amber) or Agreed plus date (green).

The brief is the creative/operational doc (what to make, by when); the contract is the legal doc (ownership, usage) referenced by link.

Your aggregated view of all message threads (per campaign and creator), with last-message preview, unread badges, ordered by most recent.

Open the conversation in the Inbox (or message from the pipeline) and use the reply box; messaging is per campaign and creator.

Unread indicators show on Inbox threads, and an unread badge tracks new messages.

A live 60-second poll delivers new messages and updates badges without a refresh.

Yes, opening a thread loads the messages and marks the creator's messages read, updating the unread badge.

Each conversation is scoped to a campaign and creator, so messages stay organised by the work they relate to.

Your received feed of what's happened (creator accepted, content submitted, etc.), with unread counts and a header bell.

A creator accepting, declining or not responding, submitting/resubmitting content, sending a message, a new applicant registering, and a missed deadline.

In the dashboard header, with an unread count, plus a sidebar badge.

Click a notification (which deep-links and marks it read), use mark-one-read per row, or mark-all-read.

Yes, clicking a notification opens the exact campaign pipeline, applicant, or message thread.

On a rolling 90-day window (auto-purged daily); permanent history lives in the audit log.

It lets you broadcast a notification to your creators at once.

By default all org users with manage/edit capability, so the whole team sees agency notifications.

Notifications are a transient, actionable feed; the audit log is the permanent history of state changes.

Three org-scoped levels: brand analytics, creator analytics, and the dashboard 'what needs my attention' action list.

A per-brand funnel, content delivered over time, a delivery-status donut, completion/on-time rates, estimated spend, and a needs-attention list.

A per-creator scorecard (completion rate, avg turnaround, on-time %, campaigns done) plus earnings history and lifetime value with your agency.

They use consistent definitions shared across brand and creator analytics, so numbers match across the app.

The running sum of what a creator earned from completed campaigns with your agency.

Settings is organised in tabs: General, Email Templates, Data & Privacy (POPIA), Integrations, Team, and Creators (invite code and approval).

The 'from' name/email, email signature, the agency default currency, and the Resource Hub on/off toggle.

In Settings → General, set the from name/email used on automated emails.

Set the email signature in Settings → General.

In Settings → General choose a currency in the Default Currency card; it's used when a brand has no currency set, and defaults to Rand (ZAR).

Currency resolves brand currency first, then the agency default, then ZAR as the fallback.

African currencies plus GBP, USD, EUR and other majors, with ZAR as default.

Use the Resource Hub toggle in Settings → General to give creators a resources area.

Customisable subject and body for the automated emails sent at key moments.

Application received, approved and rejected, campaign invite, brief/reminder, content approved, changes requested, completed, and the profile-completion nudge.

Yes, reminders and nudges support optional scheduled (cron) sending.

A reminder is sent before a creator's deadline so work stays on track.

Owner (full control including team and config), Manager (day-to-day campaigns/creators/brands/pipeline), and Viewer (read-only).

In Settings → Team (owner only), invite and manage members and assign their role.

Only the Owner can access the Team tab to invite, manage roles, and remove members.

In Settings → Team, the owner can remove members.

Viewers have read-only visibility and cannot make changes.

Managers handle day-to-day running of campaigns, creators, brands and the pipeline.

The Team tab and the Creators tab (invite code and approval) are owner-only.

Built-in support: a configurable data-retention period, a POPIA contact email, a privacy-policy URL, and a links-only approach to contracts.

In Settings → Data & Privacy (POPIA): the data-retention period, POPIA contact email, and privacy-policy URL.

A configurable period in Data & Privacy controlling how long data is retained.

So personal documents aren't hosted insecurely; your own storage holds them with its own access control.

A permanent record of state changes (who changed what, when) across the system, important for accountability and POPIA.

Yes, multi-tenant isolation scopes every query to your organisation so agencies never see each other's data.

In Settings → Data & Privacy (POPIA).

Klaviyo (sync approved creators to an email list), Google Drive/DocuSign via contract links, and Google Meet/Zoom via briefing-call links.

It syncs your approved creators into a Klaviyo email-marketing list using per-agency credentials, with a manual re-sync action.

In Settings → Integrations.

Use the re-sync action in the Klaviyo integration settings.

Paste the meeting link into the campaign's briefing date/link field.

Reference contracts by link in the campaign contract field; any document tool that gives a link works.

Only Klaviyo is supported in this build.

Yes. Every creator gets their own dashboard to manage their profile, see campaign invites, accept or decline work, submit content, message you, and track earnings.

A snapshot of their campaigns, status and recent activity.

In their Campaigns → Invites tab. If you required agreement, they must tick 'I agree' before the Accept button activates.

From their active campaigns, where they move through the same pipeline you see (submit, revise, etc.).

Yes, their Past campaigns view shows completed/declined work plus a total earnings figure.

Bio, niche categories, brands worked with, a recommended rate, availability dates, and portfolio links.

In their Platforms area: handles and follower counts for Instagram, TikTok, YouTube, Facebook and other.

Yes, creators have their own notification feed and the same per-campaign inbox to message you.

Yes, under Account & Security on their dashboard.

An optional resources/guidance area you can switch on for creators from Settings → General.

Click the logo in the top corner of the sidebar to collapse or expand it anytime.

Click Tips & Help in the sidebar footer; you can replay any phase or browse all help articles.

Use Log out at the bottom of the left sidebar.

Those tabs are owner-only; Manager and Viewer roles can't access them.

Only approved creators appear; unapproved or pending creators are gated out of campaign sending.

Install-wide settings (page assignments, redirect URLs, reCAPTCHA keys) live in the WordPress/platform admin, not the agency dashboard.

reCAPTCHA protects the public registration and login forms, configured at the platform admin level.

Use the Beta Feedback button in the sidebar footer to send a bug or feature request straight to the team.

Anyone who manages creators and runs campaigns — UGC and influencer agencies, talent managers, in-house marketing teams, and brands running their own creators. If you brief creators and track deliverables, it is built for you.

Yes. Brief and invite creators, track each one through the pipeline (invited, accepted, in progress, submitted, approved, completed), message them per campaign, review and approve content, and watch budget against spend — all in one platform.

Yes. Creators submit in-platform; you review, request changes with feedback, or approve — with full revision history on every submission.

The Features page walks through the core of the platform, and you can ask anything here that is not covered — we will answer it and add it to this page.

Start free, add your first brand, invite your creators with your unique link, and create your first campaign. The dashboard walks you through it with a short setup checklist.

No. Creators get a clean web portal to read briefs, see deadlines and submit content — nothing to download.

There is a free tier to get started and paid plans as you grow, with flat pricing — no commission on creator spend and no per-seat fees. See the Pricing page for current plans.

No. There is no commission and no markup on creator spend — you pay a flat platform fee and nothing on top of your campaigns.

No. Creators join by invite and use their portal for free.

Yes. Every agency is fully isolated — no cross-agency sharing, ever — and access is role-based within your team.

Yes. POPIA compliance is built in: consent is captured at creator registration, you set your own data-retention period, every action is audit-logged, and data export or erasure can be handled on request.

Those are blank canvases. You would spend weeks building something that still cannot handle creator invites, content-approval rounds, a stage-by-stage pipeline, per-campaign messaging or POPIA consent — and you would maintain it forever. Find My Creator is purpose-built for the creator-campaign workflow out of the box, including a creator-facing portal those tools cannot give you.

No. It is your private system — your roster, your clients, your data. Nothing is shared across agencies and we never resell or expose your creators.